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We’d like to explain why this restriction is in place. For the safety of our customers, access to a construction site is not allowed before closing. It’s our responsibility to prevent any type of accident, so our occupational health and safety experts only allow scheduled visits once the property is scheduled for handover. It’s also important to note that, even when the property is almost complete, we’re still working on those final details that make all the difference.

If you joined the project through a promise of sale agreement (promesa de compraventa), that document states the date on which the property’s closing will take place. However, closing dates may occasionally change due to the availability of public utilities or procedures that depend on third parties. On the other hand, if you joined the project through an enrollment or adhesion agreement (contrato de vinculación o adhesión), the start of the closing stage is set out in the trust agreement that established the project. This timeframe includes a buffer, anticipating that some procedures or processes may take longer than originally planned, although we always aim to move the transfer date forward as much as possible, for the benefit of both parties. To keep buyers and unit beneficiaries informed of the project’s progress, the company sends regular updates. These updates include estimated, not fixed, closing dates, so the timelines they mention are for informational purposes only and are not binding.

Changes often require adjustments to the project’s original plans and specifications. This may take additional time for planning and for coordinating with contractors and suppliers.

An amendment (otrosí) is a document added to the original contract to modify, clarify or supplement it. It’s signed when there are changes to the original terms of the contract, such as deadlines, the payment plan or other agreed terms.

Transferring ownership of a property involves a legal process that can take time. Processing documents from all the parties involved (the construction company, the trust company, the banks and the notary’s office) and obtaining the necessary approvals are steps that may take longer than expected. In addition, the deeds must be recorded at the public records office (Oficina de Registro de Instrumentos Públicos), and each office’s internal processing times can also cause delays in the registration process.

You can request it by sending an email to the Processing and Collections department or to the Sales Center, stating that you wish to withdraw from the purchase and that you accept the penalty set out in your contract.

The Horizontal Property Registration (Registro de la Propiedad Horizontal, RPH) is the process through which a building is divided into independent units, such as apartments or retail spaces, and individual ownership of each unit is established. It’s similar to recording a condominium declaration in the United States. The time it takes can vary and depends on several factors, including the specific jurisdiction, the workload of the records office and the efficiency of local procedures. Here are some points to consider:

We invite you to send your product and service portfolio to compras@arquitecturayconcreto.com.

Please keep in mind that delivery of the property depends on full payment and follows the timelines set out in your contract. Paying the down payment brings you closer to enjoying your new home; however, your payment plan is not tied to the construction schedule. They are two separate things.

Hairline cracks are a normal reaction of the finishes to the building’s construction system. They will only be repaired once one (1) year has passed since the property was delivered. Please note that this is the only crack repair covered under the warranty, and it must be requested in writing, in advance, within the established time frame.

Send an email to certificadostributarios@arquitecturayconcreto.com with your company’s NIT (Colombian tax ID). The response time is 24 business hours.

Arquitectura y Concreto hands over the common areas, recreational areas and clubhouses to the property management according to the progress of each phase of the project and as set out in the enrollment agreement (contrato de vinculación).

As the initial owner of the units that make up a project, the construction company appoints an interim property manager to manage the homeowners association. This ensures the job is handled by a qualified third party, since the construction company does not specialize in property management. The interim property manager remains in place until 51% of the project’s units have been sold or transferred. At that point, the homeowners association can choose its own property management.

VIS (affordable housing) projects have a maximum sale price set by the national government, based on the current monthly minimum wage. Due to construction costs, this amount only covers the construction of the home itself, so assigning a private parking space would raise the unit’s sale price beyond the limits set by the national government.

Utility infrastructure, such as water, electricity, gas and sewer networks, among others, is owned by the utility companies. Since connecting to these services directly benefits the buyer or unit beneficiary, they are responsible for covering the connection costs.

ubrogation interest is the amount paid to the developer when the property is financed through a mortgage loan or home leasing. It covers the period between the delivery of the property and the date on which the lender disburses the funds.

Because it covers the interest that the construction lender charges the company until your individual loan is disbursed.